The Letter I received:
After almost 9 years of striving to provide you an exceptional online grocery experience, I am sorry to inform you that we will be delivering our last orders over the next two weeks. Today's economic conditions, including the spike in food and fuel costs, have forced us to make this very difficult decision.
Over the years we have valued your business and appreciated the relationship we have developed with you. We have an incredible team behind the scenes responsible for our nationally-recognized website and the processes necessary to fulfill your orders. Our team members have done an exceptional job selecting, picking and packing your orders to your satisfaction. Our friendly Neighborhood Service Representatives have come to know you, your families and your businesses well.
We have heard many stories over the years about how our service made a difference in your lives, and those stories fueled us to work hard for our business and you. You made a significant difference to our 300 team members by continuing to support our service.
We made a promise to provide you with a great website, great products, and most importantly, great service. We are sad that we cannot continue to fulfill that promise.
On behalf of all of us at SimonDelivers, thank you most sincerely for nine years of support.
Over the years we have valued your business and appreciated the relationship we have developed with you. We have an incredible team behind the scenes responsible for our nationally-recognized website and the processes necessary to fulfill your orders. Our team members have done an exceptional job selecting, picking and packing your orders to your satisfaction. Our friendly Neighborhood Service Representatives have come to know you, your families and your businesses well.
We have heard many stories over the years about how our service made a difference in your lives, and those stories fueled us to work hard for our business and you. You made a significant difference to our 300 team members by continuing to support our service.
We made a promise to provide you with a great website, great products, and most importantly, great service. We are sad that we cannot continue to fulfill that promise.
On behalf of all of us at SimonDelivers, thank you most sincerely for nine years of support.
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2 comments:
I am so sad! I am afraid that Matt and I will die without Simon! I want to try out Lunds delivery service and also Gopher Grocery. Have you tried out either one? Here is the link for Gopher Grocery:
www.gophergrocery.com/
I haven't tried either, but know people who are happy with the Lunds/Byerly's service. Though you have to be home to get the food.
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